Welcome to Malow – UI/UX Design Agency


Thank you for choosing Malow. By accessing or using our website (www.mallow.trimatric.ai) and services, you agree to comply with the following terms of service. Please read these terms carefully, as they outline your rights and obligations when engaging with us.

  1. Acceptance of Terms
    By using our services, you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws. If you do not agree to these terms, you must immediately discontinue your use of our website and services.
  2. Services Overview
    Malow provides expert UI/UX design solutions to clients. Our services are customized to meet individual business needs, but we do not guarantee specific outcomes. Each project begins with a consultation to assess your objectives and deliver tailored design solutions.
  3. Client Responsibilities
    To facilitate our services, clients are expected to provide accurate and timely information, feedback, and any required materials. Delayed communication may impact the delivery of services and final outcomes.
  4. Payments and Fees
    All fees and payment schedules will be outlined in a formal agreement prior to the commencement of work. Payments are due as specified in the agreement. Late payments may result in delays or additional charges.
  5. Termination and Refunds
    Both parties may terminate the contract at any time with written notice. Upon termination, all completed work up to that point will be billed, and any advance payments are non-refundable.
  6. Intellectual Property Rights
    Until full payment is received, all design materials and intellectual property remain the property of Malow. Once the project is fully paid for, ownership of the final designs is transferred to the client.
  7. Modifications to Terms
    We reserve the right to amend these terms at any time. Any updates will be posted on our website, and it is the client’s responsibility to review the terms periodically.